Payment Methods

 

At Ceramix, we believe in making your purchase as easy as possible, and in giving you the choice of how you would like to pay for your order. Here are the convenient payment methods which we accept:  

Credit/Cheque Card Payments

We accept all VISA and MasterCard branded Credit and Cheque Cards.

Rest assured that all payment made through Ceramix are secured by PayFast and 3D Secure technology.

Payfast is one of South Africa's most secure Visa & Mastercard processor, employing 3D Secure to add another layer of security to the payment process. Read more about 3D Secure below.

EFT (Electronic Funds Transfer) Payments

If you have chosen to pay for your Order by EFT (Electronic Funds Transfer) or cash (We do not accept cheque payments as they take too long to clear) directly into our bank account this can be done at any Nedbank Branch nation-wide. Please contact us and we will provide you with an Invoice and our banking details. Please be sure to include your Name and Invoice Number as your payment reference.

Note: To ensure that your order is processed in the quickest possible time, please do not forget to send us proof of payment to margaretmelvillehugo@ceramix.co.za

 

Bitcoin Payments

In addition to offering the standard payment options, we now also accept BitCoin for payments of all orders on our store. BitCoin is a virtual currency which is gaining popularity around the world for its ease of transacting. All Bitcoin payments are managed through Payfast. You can read more about BitCoin here

Learn about 3D Secure

Ceramix takes online payment security seriously and is 3D Secure Enabled for all VISA and MasterCard transactions through Payfast. 

3D Secure shopping ensures that your credit card payments with us are even safer and more secure. With the introduction of 3D Secure, your credit card purchase will first be authorised through the use of a One-Time Pin (OTP) generated from your bank, before the payment will be accepted by your bank.

What is 3D Secure and how does it work?

3D Secure is a joint Visa and MasterCard initiative which makes online shopping in South Africa safer and more secure.

3D Secure is an online credit card payment authentication standard developed by major card companies in order to make online credit card transactions more secure and to decrease the risk of fraudulent use of credit card payments online.

You will need to verify your online purchase using the One-Time Password (OTP) SMS technology (as with online banking when you verify payments and add beneficiaries etc). With 3D Secure, your online credit card payment is redirected to the website of your bank for authorisation after which a One-Time Pin (OTP) is sent to your cell phone. You then need to enter that password online, in an authentication page, for the payment to be accepted by your bank. This One-Time Password is only ever known to you and the bank that issued your credit card and Ceramix will never have access to it.

How do I enroll for 3D Secure?

All the major SA banks have enrolled all Visa and Mastercard credit card clients for 3D Secure. All that you need to do is activate your card.

Please contact your bank to find out how you can enroll for 3D Secure on your credit card. Certain foreign credit card issuers, do not yet subscribe to 3D Secure. And these card holders will not be required to enter a One-Time Password when purchasing.

Once you have activated your credit card for 3D Secure and you want to make a credit card purchase on ceramix.co.za, you will be prompted to enter your credit card details. The bank that issued your credit card will then require that you verify you are the card holder (for example by entering a pin code or one-time password usually sent to your mobile phone).

3D Secure was made mandatory for all online VISA and MasterCard transactions on 28 February 2014. If you do not want to activate your credit card for 3D Secure, you always have the option to pay via EFT (Electronic Funds Transfer) using the bank details detailed above.

How will 3D Secure affect my experience on Ceramix?

3D Secure will hardly affect your experience on ceramix.co.za. When you use your credit card to make a payment, you will receive a One-Time Pin via SMS to your cell phone which you simply type into the 3D Secure Screen. This screen will pop-up when you confirm a payment. Once you enter that code your transaction will be verified and will be completed.

This additional verification shouldn’t take more than a few seconds.

Will I be charged any additional fees to use 3D Secure?

No. All SMS and other costs are funded by Visa, MasterCard and the Banks.

How does 3D Secure benefit me?

Online shopping is already very secure with high levels of security and encryption whenever you use your credit card. 3D Secure is the next layer up of security whereby your credit card is further protected from any unauthorised use. So you can shop in total confidence that your card is protected at all times.

Visa and MasterCard as well as the major South African Banks require all merchants to implement 3D Secure. 3D Secure is now part of the online shopping process for all South Africans. This is a good thing as, while it may take a few seconds longer for each transaction, it will certainly strengthen the integrity of online shopping via credit card.